The signature that you put in the things that you make

I have the opportunity to work for a company which develops products. Developing or making products have a great impact on the feeling that you have when the product is available – you can touch it with your hands. It is not the same when you work in a company which is more focused in the services or in commerce.

Anyway despite the sector, business or industry, there is always something that you developed and that have involved you in the business of your company. Sometimes is something really tangible (an object) sometimes is something very creative (a design or a project) and sometimes is something very difficult to observe (your management style).

In any case, in all this processes you are involved in the creation of something, in the participation of  a project, in giving your contribution to a final result or simply in being involved in the decisions, strategies, supporting ideas or proposing new ones and so on. But all in all this is a kind of “creation process”.

The creation process is something that gives you the most satisfaction in your life – you have the feeling of being useful. And the most important thing that happens in this process is the fact that anything that you do has a kind of “signature” inside. It is the signature of your experience, the signature of your creativity, the signature of yourself.

Speaking about myself, I have worked with a lot of electronic designers, some of them are my colleagues, some of them are not colleagues anymore, some others are competitors (or I am the competitor). But if it happens to me to see a product designed by one of my colleagues, I’m immediately able to recognize the signature and contribution of all of them to the project. And this happens also for my designs. For example, recently I have been involved in a very brief analysis of a product of one of our competitors. And at the first glance I’ve been able to see my signature inside the device. Parts of the circuit were my ideas, my contributions and my efforts – they copied me.

In theory I should have been upset, but to be honest my first feeling was to be pleased. Or better, I was proud. I was proud to have inspired someone else. I was happy because my signature was inside this product too. If someone is copying you is because they believe that your work is good.

Sometimes we don’t realize how much we can influence the world around us and we forget the importance of our unique contribution to the projects where we are involved. We do things and we do not realize how much we are involved and how much we leave a signature in all of them.

My object for my future career is to be paid for the signature that I will be able to put on the things that I will do and for the signature that I will be able to leave in the people around me – my unique contribution to their professional and personal life project.

Information within organizations

I have always looked at the information concept from an Engineering point of view. In particularly in my mind the concept of information is correlated with the telecomunication concept of “bit”. As it is indicated in Wikipedia – A bit (a contraction of binary digit) is the basic unit of information in computing and telecommunications; it is the amount of information stored by a digital device or other physical system that exists in one of two possible distinct states.
In particular in telecommunication the most important goal to achieve is to trasfer the maximum quantity of information with the minimum occupied bandwidth or in other words to limit as much as possible the use of the channel or the media necessary for transfering the information.
I think that in our social life we do almost the same, basically we try to transfer the maximum possible information with the minimum effort and the minimum amount of energy. Of course there are a lot of us who enjoy to speak and to interact with other people but in that cases the interaction is mainly driven by the pleasure that this social interaction is giving to us more than the necessary efforts to trasfer the information.

I think that this concept is applicable also to the organizations where the exchange of information between the members is the key point for creating succesful business organizations.

The biggest problems that organization are facing is the effectiveness of the exchange of information between the employees, with customers, with suppliers and with everybody in general.

Everybody when is in the process of exchanging information is more focused in what has been sent, more than in what is received from the opposite site. For example when I meet someone I’m more focused in saying my name than in listening the name that has been told to me. And probably nobody is focused in checking if the listener have really listened, understood or remembered correctly our name. People is more focused on delivering the necessary quantity of information than on the verification of correct reception from the other side.

It is matter of perspective that is absolutely essential in order to improve our relations with others. If you start thinking in this way, then probably you will also realize that sending an e-mail does not necessary mean that the information has reached the target (Don’t send an e-mail, get the job done). You will realize that telling things to the people does not necessary means that they have understood the meaning of what has been told. You will realize also that a huge amount of information could saturate the channel (the listener attention) and result in a not efficient transfer of information.

How many times the people says -“I have told him to do this” or “I have sent him an e-mail, he is not answering me” or “I have clearly expressed the concept to my colleagues” and so on. But the we must change our perspective and sometimes I’ll try to push people to change perspective so I made the following questions – “Are you sure that he has understood what you told him?” or “Are you sure he read your e-mail and understood clearly your point of view?” or “yes, you have expressed your point of view, but is it agreed by your colleagues, is it clear to them?” Sometimes with that questions people looks a little bit displaced, as if the new point of view is new and unusual. Probably it means that I reached my objective – force to check the information from the receiver point of view.

This concept could seem obvious but I believe that a good leader should keep this in mind and repeat to itself continuously that it is absolutely important to look at the transfer of information from the listener perspective more than the transmitter of the information.

Investing time in the process of improving the exchange of information within organizations is a key point for the success of the organizations themselves. I think that with the global competition, with the increase of media channels for communications and with the expanding of the customers base around the world, the efficient transfer of information will be the key point for the success of future leading companies.